Privacy Policy

Privacy Policy 711casino – Your Privacy Is Our Priority

711casino is committed to protecting every member's personal data to the highest security standards. This document clearly explains how we collect, use, store, and safeguard your information.

Last updated: 1 January 2026 Bahasa Melayu (ms-MY) Malaysian PDPA Compliance 256-bit SSL
256-bit SSL Encryption
All transactions & data are protected
PDPA Compliance
Personal Data Protection Act 2010
Secure Servers
Data stored in licensed data centres
Data Not Shared
Your information is never sold to third parties
PDPA-Protected Data
Privacy Guaranteed
No Data Selling
Regular Security Audits

1. Introduction & Scope of This Privacy Policy

Who we are and why this document matters to you

Welcome to the Privacy Policy 711casino. This document outlines our commitment to the privacy and personal data protection of every member who uses our platform at https://711casino.best.

711casino operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We believe that the trust of Malaysian players is our most valuable asset — and that trust begins with handling your data responsibly and with respect.

This Privacy Policy applies to all users of the 711casino platform, including visitors who browse our website without registering, and registered members who use our Sports Betting, Live Casino, slots, and all other games we offer.

By registering for or using 711casino's services, you agree to the collection and use of your information as described in this Privacy Policy. Please read it in full before using our platform.

2. Types of Personal Data We Collect

What information 711casino holds about you

711casino only collects data that is strictly necessary to deliver quality services and meet legal requirements. The following are the categories of data we collect:

Full Name
Email Address
Phone Number
IC / Passport Number
Date of Birth
Mailing Address
Payment Information
IP Address & Device
Betting History
Communication Records
Data CategoryExamplePrimary Purpose
Identity DataName, IC number, date of birthAge & identity verification (KYC)
Contact DataEmail, phone, addressAccount & promotional communications
Financial DataPayment methods, transaction recordsDeposits, withdrawals, financial audits
Technical DataIP, browser, OS, deviceSecurity & fraud detection
Usage DataBetting history, game preferencesProduct improvement & promotions
Communications DataSupport logs, emails, chatCustomer service & complaints

711casino does not collect sensitive data such as your health information, religious beliefs, or political views. We only request information necessary to allow you to play safely on our platform.

3. How We Use Your Personal Data

How 711casino uses your data

711casino uses your personal data for legitimate and specific purposes only. We do not use your data for unrelated purposes without your consent. The following are the primary purposes of data use:

  • Account Management: Creating, verifying, and managing your 711casino member account. This includes the KYC process to verify your age and identity.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), as well as your withdrawal of winnings.
  • Customer Service: Handling enquiries, resolving complaints, and providing technical support via live chat, email, or WhatsApp.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, unauthorised access, and violations of our terms of service.
  • Legal Compliance: Fulfilling legal obligations under Malaysia's PDPA, financial regulations, and applicable regulatory requirements.
  • Platform Improvement: Analysing usage patterns to improve the gaming experience, platform performance, and develop new features tailored to the needs of Malaysian players.
  • Marketing Communications: Sending you information about promotions, new bonuses, and special offers — only if you have consented to receive them.
You may withdraw your consent to receive marketing communications at any time by contacting the 711casino support team or through your account settings.

4. Disclosure of Data to Third Parties

Who may have access to your data

711casino does not sell your personal data to any third party for their own marketing purposes. However, we may share your data with certain parties under limited and controlled circumstances:

  • Payment Providers: E-wallet and banking service providers such as Touch 'n Go, DuitNow, and GrabPay to process your financial transactions.
  • Game Provider: Companies such as Evolution Gaming, SA Gaming, and Pragmatic Play that provide Live Casino games on the 711casino platform. Such disclosure is limited solely to data required to operate the games.
  • Infrastructure Provider: Hosting and cloud computing companies that store our data under strict security agreements.
  • Regulatory Body: Malaysian government authorities or international regulatory bodies when required by law.
  • Law Enforcement: Law enforcement agencies where a valid court order or binding legal requirement exists.

All third parties who receive your data are required to meet the same or higher data protection standards that we uphold. 711casino enters into binding data processing agreements with all of our service providers.

5. Our Data Security Measures

The technologies and procedures that protect your information

711casino invests seriously in security technologies and procedures to ensure your personal data is always protected. The safeguards we have in place include:

  • 256-bit SSL Encryption: All communication between your browser and 711casino servers is encrypted using SSL (Secure Socket Layer) with a 256-bit key — the same standard used by leading banking institutions.
  • Two-Factor Authentication (2FA): 711casino members are encouraged to enable 2FA for an additional layer of protection when logging in.
  • 24/7 Monitoring: Our cybersecurity team continuously monitors the platform to detect any suspicious activity or intrusion attempts.
  • Regular Security Audits: 711casino undergoes periodic independent security audits conducted by internationally accredited security firms.
  • Access Controls: Access to members' personal data within 711casino is restricted to staff who genuinely require it to perform their duties.
  • Database Encryption: Sensitive data stored in our databases, including passwords and financial information, is encrypted using modern encryption algorithms.
While we implement comprehensive technical safeguards, the security of your account also depends on you. Please use a strong password, never share your login credentials, and enable 2FA for maximum protection.

6. Data Retention & Storage

How long 711casino retains your data

711casino retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law.

Data TypeRetention PeriodPurpose
Active Account DataFor the duration of the active accountAccount management & services
Transaction Records7 yearsFinancial audit & PDPA requirements
KYC Verification Data5 years after account closureAML legal compliance
Customer Support Logs3 yearsComplaint referral & escalation
Technical Log Data12 monthsSecurity & debugging
Marketing DataUntil consent is withdrawnTargeted communications

Once the retention period expires, 711casino will securely and irreversibly delete or anonymise your data. All data is stored in licensed, secure data centres.

7. Your Personal Data Rights

Your control over personal data at 711casino

Under Malaysia's PDPA and international data protection standards, you have certain rights regarding your personal data at 711casino. We respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to any applicable legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Data Portability Right

You have the right to receive your data in a machine-readable format for transfer to another service.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances as defined by law.

To exercise any of the rights above, please contact our Data Privacy Officer at privacy@711casino.best or via live chat. We will respond within 30 calendar days from the date your request is received.

8. Cookies, Pixels & Tracking Technologies

How we use cookies on the 711casino website

711casino uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 711casino platform. For more information, please refer to your browser's help documentation.

9. Protection of Children & Underage Users

711casino's commitment to child protection

711casino takes the protection of minors and underage individuals from any exposure to gambling content extremely seriously. Our platform is intended for individuals aged Aged 18 and above only.

  • 711casino does not intentionally collect, store, or process the personal data of individuals under the age of 18.
  • Should we discover that personal data belonging to a child has been collected without our knowledge, that information will be deleted immediately and the associated account will be closed.
  • Parents or guardians who suspect their child is using the 711casino platform are urged to contact us immediately at support@711casino.best.
  • We use age verification tools during registration and reserve the right to request additional age verification documents at any time.

If you are a parent or guardian concerned about your child's exposure to online gambling, please contact the 711casino support team. We also provide guidance on how to use parental control software on your family's devices.

10. Amendments to This Privacy Policy

How we update this policy

711casino reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our services.

When we make material changes to this Privacy Policy, we will:

  • Displaying a prominent notice on the 711casino homepage at least 14 days before the changes take effect.
  • Sending notification emails to the address registered on your account.
  • Updating the "Last Updated" date at the top of this document.
  • Previous versions of this policy are retained for reference by members who require them.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the 711casino platform after any amendments take effect will be deemed as your acceptance of those changes.

11. Contact Our Data Privacy Officer

How to contact us regarding privacy matters

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 711casino handling your personal data, please contact our Data Privacy Officer through the following channels:

  • Privacy Email: privacy@711casino.best – for data-related enquiries and official requests
  • General Support Email: support@711casino.best
  • Live Chat: Available 24/7 on the 711casino homepage
  • WhatsApp: Via the chat button on our platform
We are committed to responding to all privacy-related enquiries within 30 calendar days. For more complex cases, we will notify you within that 30-day period regarding the expected resolution timeframe.

If you are not satisfied with 711casino's response to your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Department under Malaysia's Ministry of Communications and Digital.

711casino's Commitment to Malaysian Player Privacy

Six concrete ways that show 711casino takes our responsibility to your privacy seriously.

🔐

Bank-Grade Encryption

Every transaction and communication at 711casino is protected by 256-bit SSL encryption — the same security standard used by Maybank, CIMB, and Malaysia's leading financial institutions. Your data is safe with us.

256-bit SSL
📜

Full PDPA Malaysia Compliance

711casino operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection and processing practices meet local legal requirements.

PDPA Compliance
🚫

No Sale of Data to Third Parties

711casino has never and will never sell members' personal data to advertisers, data brokers, or any third party for their own commercial purposes. Your data is not for sale.

Data Not Sold
🕵️

Periodic Independent Security Audits

The 711casino platform undergoes periodic independent security audits by internationally accredited cybersecurity firms, ensuring there are no vulnerabilities that could be exploited by malicious parties.

Independent Audits
⚙️

Privacy Controls in Your Hands

Through your 711casino account settings, you can manage your own privacy preferences — from marketing communications and cookies to data access requests. Full control is in your hands.

Self-Managed
👩‍💼

Dedicated Data Privacy Officer

711casino has appointed a dedicated Data Privacy Officer (DPO) to ensure all platform operations meet privacy standards. You may contact our DPO directly for any privacy-related enquiries.

Dedicated DPO

Your Data Is Safe. Play with Peace of Mind at 711casino!

Your data is protected. Now enjoy Sports Betting, Live Casino, and Malaysia's best slots with complete peace of mind.

By registering, you agree to the Terms & Conditions and this Privacy Policy. Age 18 and above only.

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